2015 Student Survey
Admissions, Records, Registration and Evaluation


This survey is divided into three major sections to cover registration, admissions and records.  The focus is on student satisfaction with services or functions as well as ease of use and frequency of use. The survey begins with some brief preliminary questions on registration.

REGISTRATION

1. Students are assigned an appointment time for registration based on a priority system. When did you register for your classes?

2. If you did not register on the date of your registration appointment time, please indicate the reason why.
 

3. Did you receive assistance in using the online registration system (MyECC)?

4. If you did receive assistance, do you think next time you will be able to use the system without any assistance?

Satisfaction Survey

In this part of the survey we are trying to determine how satisfied you are with the following programs or functions.  For each function, please indicate your level of satisfaction.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Not Applicable
Online Registration
Registration Help Line
Repeating a Course
Obtaining Information
Clearing Prerequisites

Ease of Program Survey

For the following programs or functions we are trying to determine the ease or difficulty of use for students.  For each function, please indicate your experience.  If you have never used that function

 
 
Very Easy
Easy
Neutral
Difficult
Very Difficult
Not Applicable
Online Registration
Registration Help Line
Repeating a Course
Obtaining Information
Clearing Prerequisites

Frequency of Use Survey

If you used MyECC, what functions did you use?  For each of the functions we are trying to determine the frequency of use for students now and in the future.  For each function, please indicate your experience.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Frequently Used
Occasionally Used
Rarely Used
Never Used
Expect Future Use
Not Applicable
Add/drop classes
Check college email
Check educational plan
Check for grades
Pay fees
Pay for parking
Retrieve class schedule
Retrieve unofficial transcript
View registration appointment date and time
Online counseling appointment.
Checking financial aid status
Changing address.

ADMISSIONS

Satisfaction Survey

In this part of the survey we are trying to determine how satisfied you are with the following programs or functions.  For each function, please indicate your level of satisfaction.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Completely Agree
Agree
Neutral
Disagree
Completely Disagree
Not Applicable
Online Application for Admissions
Add/Drop classes
Residency Petitions/Appeals
Verification of Enrollment
Student Petitions
High School Concurrent Enrollment
AB540 Process
Obtaining Information
Hours of Operation
Facilities
Overall Experience

Ease of Program Survey

For the following programs or functions we are trying to determine the ease or difficulty of use for students.  For each function, please indicate your experience.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Very Easy
Easy
Neutral
Difficult
Very Difficult
Not Applicable
Online Application for Admissions
Add/Drop classes
Residency Petitions/Appeals
Verification of Enrollment
Student Petitions
High School Concurrent Enrollment
AB540 Process
Obtaining Information
Hours of Operation
Facilities
Overall Experience

Frequency of Use Survey

For the following programs or functions we are trying to determine the frequency of use for students now and in the future.  For each function, please indicate your experience.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Frequently Used
Occasionally Used
Rarely Used
Never Used
Expect Future Use
Not Applicable
Online Application for Admissions
Add/Drop classes
Residency Petitions/Appeals
Verification of Enrollment
Student Petitions
High School Concurrent Enrollment
AB540 Process
Obtaining Information
Hours of Operation
Facilities
Overall Experience

Satisfaction Survey

In this part of the survey we are trying to determine how satisfied you are with the following programs or functions.  For each function, please indicate your level of satisfaction.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Not Applicable
Online Transcript Requests
In-Person/Mail Transcript Requests
Grade Change Petitions
Credit by Exam
Academic Renewal
Obtaining Information

Ease of Program Survey

For the following programs or functions we are trying to determine the ease or difficulty of use for students.  For each function, please indicate your experience.  If you have never used that function, please fill in the circle for “Not Applicable.”

 
 
Very Easy
Easy
Neutral
Difficult
Very Difficult
Not Applicable
Online Transcript Requests
In-Person/Mail Transcript Requests
Grade Change Petitions
Credit by Exam
Academic Renewal
Obtaining Information

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